AIRBAG SAFETY RECALL
🚨 Important Safety Recall: Takata Airbag Stop-Drive Action
Affected Vehicles:
- Citroën C3 (Second Generation, 2009–2016)
- Citroën DS 3 (2009–2016)
- DS Automobiles DS 3 (2016–2019)
Immediate Action Required – Stop Driving Your Vehicle
Citroën UK and Stellantis have issued an urgent stop-drive notice for certain vehicles fitted with Takata airbags, following a significant safety risk. If your car is affected, you must stop driving it immediately.
This action is part of the ongoing Takata Airbag Safety Campaign (NQ3), aimed at protecting our customers from the serious risks associated with potentially defective airbags.
How to Check if Your Vehicle is Affected:
Please use the official Citroën VIN check tool to see if your vehicle is included in the recall:
👉 Check Your Vehicle Now
You will need your Vehicle Identification Number (VIN), which can be found:
- On your V5C logbook
- On the lower part of your windscreen
- Inside your driver's door frame
What To Do If You’re Affected:
- Stop driving your vehicle immediately.
- Register your vehicle for repair using the VIN check tool above.
- If you’re unable to register online, please call one of the following:
- Recall Helpline: 0800 917 9285
- Citroën Customer Care: 0800 093 9393
Our team is working closely with Citroën and DS Automobiles to ensure that affected vehicles are repaired as quickly and safely as possible.
Why This Matters:
Certain Takata airbags can pose a life-threatening risk if deployed in a crash. This precautionary stop-drive action reflects Citroën and DS Automobiles’ strong commitment to your safety.
Stay Updated:
If your address or contact information has changed recently, please ensure your details are up to date with the DVLA to avoid missing important communications.
We appreciate your urgent attention to this matter and thank you for your cooperation in helping keep everyone safe.
📍 If you have any questions or need assistance, our team at Telfords Citroën & DS Carlisle is here to help. Please don’t hesitate to contact us directly.